Frontier Communications Affordable Connectivity Program (ACP)

Frontier Communications Affordable Connectivity Program (ACP)

Frontier Communications comes with the facility to provide high speed internet at a very cheap price or free through the Affordable Connectivity Program (ACP). If you are a low-income person and eligible for the Affordable Connectivity Program, you can apply for the program and if you are approved then you can get free or cheap rated high-speed internet with other ACP benefits from Frontier Communications.

Frontier Communications ACP Program Eligibility

You can be eligible for the Frontier Communications Affordable Connectivity Program in two ways. These are: Income based eligibility and Program Participation based eligibility.

  • Income Based Eligibility: If yours or your household’s annual income is at or below 200% of the Federal Poverty Guidelines, then you or your household is eligible for the program.
  • Participation based Eligibility: If you or any member of your household takes part or gets benefits from any of the following government assistance programs, then you or the member of your household is eligible for the program. The government assistance programs are : Lifeline, SNAP, Medicaid, SSI, and some other programs. You may know details about ACP Eligibility from : https://www.affordableconnectivity.gov/do-i-qualify/

What Documents Should You Attached To Prove Your Eligibility For Frontier Communications ACP Program

You have to submit some documents in support of your eligibility for the Frontier Communications ACP. Such documents’ examples are: A valid ID, Passport, Birth Certificate, Utility Bill, Current Income Statement From Your Employer, Approval letter, Benefit Verification Letter, etc. You may know details of necessary documents For The ACP from: https://www.affordableconnectivity.gov/how-to-apply/show-you-qualify/

Note: The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7, 2024. So consumers must be approved and enrolled with a service provider by 11:59 p.m ET on February 7th to receive the ACP benefits. The existing ACP beneficiaries will continue to receive their ACP benefits for at least April 2024. This date is an estimate and may change.

How To Apply For The Frontier Communications ACP Program

You can apply for the Frontier Communications ACP in the following ways.

  • Via a provider, like Frontier Communications.
  • Online
  • Via mail

Via A Provider (Frontier Communications)

You can apply through Frontier Communications for The Affordable Connectivity program.

Go to the link: “ftr.acpverifier.com/?page=1&company=frontier&testorlive=l” Click on any of the following short form of government Assistance Programs:

  • MEDICAID, SNAP, SSI, INCOME, or VPSBP.
  • Now follow the on-screen instructions to complete your application.

Apply Online

You can apply online for the Affordable Connectivity Program in the following process: 

  • Go to the ACP website at: “getinternet.gov/apply?ln=RW5nbGlzaA%3D%3D” 
  • Click on the “Apply ” button.
  • Sign in to your account. If you don’t have an account, create one.
  • Now follow the on-screen instructions and complete the application process.
  • Upload eligibility documents.
  • Submit your application.
  • The FCC will review your application and send a confirmation email to you mentioning if you are approved for the program or not.
  • If your application is approved, then you will get a voucher from the Government that you may redeem from your preferred provider (Here Frontier Communications) to get your ACP benefits.
  • If your application is approved, you will get a monthly discount of $30 (For Non Tribal Residents) and $75 (For Tribal Residents) on your internet service and also get other ACP benefits.

Via Mail

You can apply via mail in the following way.

  • To enroll for the ACP through mail, download a paper application form and household worksheet from: “affordableconnectivity.gov/help/tools“. And take print out of the papers.
  • Complete the application form and the household worksheet.
  • Prepare eligibility documents to submit.
  • Send the application form and the household worksheet, along with all other documents to the following address: ACP Support Center, PO Box 9100, Wilkes-Barre, PA 18773.
  • The FCC will review your application and send a confirmation email mentioning if your application is approved or denied.
  • If your application is approved, then you will get a voucher from the Government that you can redeem to get all your ACP benefits from your preferred provider. ( Here Frontier Communications)
  • If your application is approved you will get a discount of $30 (For NonTribal Residents) and $75 (For Tribal Residents) on your monthly internet service. You will get other ACP benefits , too.

Process To Check Frontier Communications ACP Program Application Status

To check the status of your Frontier Communications Affordable Connectivity Program (ACP) application, you can:

  • Check the status through Your ACP Account: Go to https://acpbenefit.org and sign in to your account. If you don’t have an account then create an account. Enter the username and the password to log in to your account. Click on “Check My Application Status”. You will be able to see the status of your application on your dashboard.
  • Check the status through ACP Support Centre: You can contact ACP Support Centre and know your application status.
  • Check the status through Frontier’s Customer support: Call frontier customer support at 1-800-921-8106. Provide them with necessary information and they will be able to check the status of your application and answer any question you have.

What Internet Plans Are Available Through The Frontier Communications ACP Program

With Frontier Communications, you get High Speed Internet at a very cheap price through participation in the affordable Connectivity Program. Here we simply present their internet plans.

Internet PlansMonthly Current PriceMonthly ACP CreditMonthly Payment
Frontier Essentials Internet$29.99-$29.99$0
Fiber100$29.99-$29.99$0
Fiber500$39.99-$30.00$9.99
Fiber 1 Gig$59.99-$30.00$29.99
Fiber 2 Gig$99.99-$30.00$69.99
Fiber 5 Gig$154.99-$30.00$124.99

Benefits Of The Frontier Communications ACP Program

The Frontier Communications ACP Program offers a number of benefits to eligible individuals and households, including:

  • Reduced internet costs: Frontier Communications reduce the internet costs and also make high speed internet affordable to low-income people through Affordable Connectivity Program. Qualifying individuals and households can receive a monthly discount of $30 (For Non Tribal Residents) or $75 (For Tribal land Residents) on Frontier internet service. This can make high-speed internet more affordable for low-income families.
  • Access to high-speed internet: Frontier Communications ensures high speed internet for low-income people. They offer a variety of high-speed internet packages, including super fast fiber optic internet.  Now with the combined help of Frontier Communications and the Affordable Connectivity Program, low-income eligible households and individuals can access the online resources they need for work, school, and healthcare with a greater internet speed.
  • No contracts: Now the low-income people do not need to make any contract to use the internet service of Frontier Communications. They can cancel their service any time they want without any penalty or early termination fee.
  • Easy enrollment: Now low-income people can apply online, via mail, or via a provider, like Frontier Communications. Of these three processes, applying through Frontier Communications is the easiest. You just visit their office. Fill up the application form, and submit necessary documents. The customer care will complete the rest of the task.

Frontier Communications internet will help you in many ways in your daily life. If you are a small family with two children, you can use this internet to prepare school assignments, homework, and many other educational purposes.

If you are a senior person, you can use video conferencing tools to meet your friends and family online. You can use telemedicine services using the frontier communications internet.

If you are a person with a small business, you can now easily afford a high-speed internet that is essential to run your business smoothly. Not only that, you can access entertainment facilities using this internet service. You may watch movies, listen to music, participate in talk shows or any other programs using Frontier Communications’ high-speed internet.

Frequently Asked Questions

How long does it take to get approved for the Frontier Communications ACP Program?

It usually takes a few days to get approved for the Frontier Communications ACP Program. Once you submit your application, Frontier Communications will verify your application, eligibility, and other documents with the Federal Government. After approval of your application, Frontier will contact you to let you know of it.

What is the duration of the Frontier Communications ACP Program?

The duration of the Frontier Communications ACP Program is uncertain. The Affordable Connectivity program is funded by the federal government, and the funding is subject to annual appropriation. The program is designed to be a long-term solution for affordable internet access. Frontier is also committed to provide its service to its clients as long as it is funded. Frontier will notify its participating members if the program is scheduled to end.

Are there any fees associated with enrolling in the Frontier Communications ACP Program?

There are no fees associated with enrolling in the Frontier Communications ACP Program. The program is completely free for eligible households.

What happens if I stop meeting the eligibility requirements for the Frontier Communications ACP Program?

If you stop meeting the eligibility requirements for the Frontier Communications ACP Program, you will no longer be eligible to receive the monthly credit on your internet service. However, you can still be able to use Frontier internet service, but you have to pay the bill at the regular rate.

If you are no longer eligible for the ACP Program, then you should contact Frontier customer service and notify them about it.

How long does it take to get a connection to the Internet after the Frontier Communications application is approved?

The time it takes to get a connection to the internet after the Frontier Communications application is approved may vary depending on some factors, including:

  • The type of internet service you are ordering (e.g., DSL, cable, fiber optic).
  • The availability of Frontier Communications service in your area.
  • The workload of the internet service provider (ISP).

If you have more questions about the Frontier Communications ACP Program. Whom do you contact?

You can contact a customer care agent of Frontier Communications. Here is given the contact information of Frontier Communications:

  • Technical support:
    • 1-800-921-8106
    • Available 24/7
  • Pay by phone:
    • 1-800-801-6652
    • Available 24/7
  • Product sales:
    • 1-855-262-6485:Mon – Fri: 8:00 a.m. – 10:00 p.m. ET
    • Sat – Sun: 8:00 a.m. – 7:00 p.m. ET
  • Collections:
    • 1-800-921-8105Mon – Fri: 8:00 a.m. – 5:00 p.m. ETSat: 8:00 a.m. – 6:00 p.m. ET
    • Sun: Closed
  • Business customers:
    • 1-800-921-8102Mon – Fri: 8:00 a.m. – 8:00 p.m. ET
    • Sat – Sun: Closed

You may chat with them online also.