How To Get Excellus Communications Free Tablet

Excellus Communications Free Tablet

If you need a free tablet with free internet, then you can obviously try to get one from Excellus Communications as they are providing free tablets with free internet to low income eligible people of our country. Excellus Communications LLC started its journey with the primary goal of producing a cell phone and providing a cell service with seniors in mind. Recently they extended their services from seniors and special needs customers to low-income people of our country offering free tablets with free internet plans for them under the Affordable Connectivity Program. If you are a low-income person, you can take the opportunity also and get an almost free tablet with an affordable internet plan for you.

You Can Get A Free Tablet From Excellus Communications Under The ACP Following These Steps  

Follow these steps to get an almost free tablet with some other ACP benefits from Excellus Communications.

  • Visit Excellus Communication’s website at: https://www.snapfon.com/ 
  • Navigate to the application page at: https://acpenroll.snapfon.com/ 
  • Fill up the application Form.
  • Submit the application with necessary documents.
  • Wait for approval.
  • If your application is approved, you can get a tablet for only a copay of $10.01 .

Eligibility Criteria For Free Tablet From Excellus Communications Under The ACP

The eligibility criteria for getting a free tablet from Excellus Communication can be determined in two ways. These are: Income-based eligibility and Program Participation based eligibility.

Income based eligibility: You or your household is eligible for the ACP if yours or the household’s annual income is at or below 200% of the Federal Poverty Guidelines. 

Program Participation based Eligibility: If you  or any member of your household participates in or takes benefits from a certain government assistance program, then you or the household is considered eligible for the ACP. The government assistance programs are as follows: Supplemental Nutrition Assistance Program (SNAP), Medicaid, Supplemental Security Income(SSI), WIC, Federal Pell Grant, etc. ( You may know details of the eligibility for the ACP Program from: https://www.affordableconnectivity.gov/do-i-qualify/ ).

Required Documents For The Affordable Connectivity Program

To prove your eligibility for the Affordable Connectivity Program, you must submit some documents as proof of your eligibility. These documents will show your income status, age, emancipation status, Program participation status, identity, address, proof that you are alive, and also proof of your Social Security Number. Some of the required documents are: A Valid ID, Passport, Birth Certificate,Utility Bill, Paycheck Stub, Approval letter, Benefit Award Letter, etc.( You may know details of the required documents for the ACP Program from : https://www.affordableconnectivity.gov/how-to-apply/show-you-qualify/ 

Remember that you may not submit the original documents, instead submit copy documents, because your submitted documents are unreturnable.

Note: The Affordable Connectivity Program will stop accepting new applications and enrollments on February 7, 2024. So consumers must be approved and enrolled with a service provider by 11:59 p.m ET on February 7th to receive the ACP benefits. The existing ACP beneficiaries will continue to receive their ACP benefits for at least April 2024. This date is an estimate and may change.

Application Process To Get Excellus Communications Free Tablet

You can apply for a free tablet from Excellus Communications in several ways. You can apply via Excellus Communications website,  via ACP website, or via mail. The details procedure of these three application processes are given below:

Apply Via Excellus Communications :

You can apply through Excellus Communications. The process is:

  • Visit Excellus Communication’s website at: https://www.snapfon.com/ .
  • On the homepage, navigate to the menu ‘Enroll in ACP’ and
  • A new page opens. Click on ‘ Enroll Now’.
  • You are taken to the application page. (https://acpenroll.snapfon.com/ ).
  • On that page enter your Email Address and Zip Code. Now click on ‘Check Availability’ . 
  • Now, enter your personal information and choose a plan.
  • Upload your eligibility documents as required.
  • Submit the application.
  • Wait for confirmation of approval.
  • When approved, complete the Final step.

Apply Via ACP Website

You can apply online for the Affordable Connectivity Program in the following process:

  • Go to the ACP website at: “getinternet.gov/apply?ln=RW5nbGlzaA%3D%3D
  • Click on the “Apply ” button.
  • Sign in to your account. If you don’t have an account, create one.
  • Now follow the onscreen instructions and complete your application.
  • Upload eligibility documents.
  • Submit your application.
  • The ACP will review your application and send a confirmation email mentioning their decision.
  • If your application is approved, you will get a voucher from the Government that you can redeem for an almost free tablet (You have to copay only $10.01) and some other ACP benefits.

Apply Via Mail

If you are comfortable with applying via mail, then you may apply for the free tablet via mail . The process is given below:

  • Download the application form and the household worksheet from the following website: https://www.affordableconnectivity.gov/how-to-apply/ and take print out of the documents.
  • Complete the application form and the household worksheet.
  • Now, send the application form and the household worksheet, along with eligibility proof documents to the following address: ACP Support Center, PO Box 9100, Wilkes-Barre, PA 18773
  • The FCC will review your application and notify you of their decision by sending a confirmation email. It may take up to 60 days to process your application if you apply via mail.
  • If your application is approved, you will get a voucher via mail that you can redeem for a tablet and some other ACP benefits from Excellus Communications.

How To Check The Application Status Of Your Excellus Communications Free Tablet Application

There are a few ways to check the status of your Excellus Communications Free Tablet application.

  • Check your email: You will receive an email from Excellus Communications once your application has been processed. The email will contain the status of your application.
  • Log in to your Excellus Communications account: You can also check the status of your application by logging in to your Excellus Communications account. Once you are logged in, click on the “Products and Services” tab and then click on the “Free Tablet” link. Your application status will be displayed on this page.
  • Call Excellus Communications customer service: If you have any questions about the status of your application, you can call Excellus Communications customer service at: (800)937-1532

 Here are some statuses you may see when you check the application status.

  • Pending: This status means your application is still under processing.
  • Approved: This status means your application is granted. Soon you will receive your tablet.
  • Denied: This status means your application is denied or disapproved. You will soon receive an email from Excellus Communications explaining why your application was denied.
  • Withdrawn: If you withdraw your application then this status is shown.

What Type Of Tablet Will You Get From Excellus Communication

It is difficult to say exactly which tablet you will receive from Excellus Communications. Because almost all MVNOs do not disclose what brands and models of tablets they will give to their customers. From some reviews and research, we can conclude that Excellus Communications usually gives the following types of tablets to their clients.

  • Sky Pad Table
  • Alcatel Joy Tab 2
  • Apple iPad and iPad mini
  • Blu Smartphones Tablet
  • Cloud Mobile Tablet
  • Hyundai Tablet
  • Maxwest Astro 8R Tablet
  • KonnectONE Moxee Tablet
  • Samsung Galaxy Tab Series
  • Maxwest Nitro Tablet

Activation Of The Free Tablet After Getting It From Excellus Communications

You can activate the tablet by activating its SIM card, or alternatively, you can activate it by a Google Account.

Activate The Free Tablet Using The SIM

SIM activation is easy. Just turn off the tablet, wait for a few seconds, then turn it on. Then you will see that your tablet’s SIM activation process has already. If the process does not start automatically, then you have to enter the SIM activation code that you received with your SIM. After entering the SIM activation Code, your tablet’s activation process will start.

Here in short I mention the activation process using the SIM:

  • First turn the tablets on.
  • Now from the welcome screen choose your language and region.
  • If you have a Wi-Fi network in your location, then select the network.
  • Enter the password for the network.
  • Now, tap ‘Set up manually.’
  • Then tap ‘SIM Card’.
  • After that enter your SIM card details. Say, your SIM card number, PIN, and PUK, carrier name, APN, etc.
  • Now, create a passcode for your tablet.
  • Tap ’Next’.
  • The tablet will activate the SIM within a few minutes. After activation, you can use your tablet. You can make phone calls, send SMS, and also use your cellular data.

The SIM activation process is simple and anyone can activate it easily. But if you cannot activate your SIM by yourself for any reason, then you may get help from the customer care of Excellus Communications.

Some alternative ways to activate SIM

  • SIM Activation by Customer Care: If you have faced any problem when activating the SIM, then you can contact customer care of Excellus Communications. You can make a phone call to the customer care service and request them to activate the SIM for you. They may ask some questions to verify your identity and also may want to know the SIM activation code and other necessary information. Provide them with all the information, and they will activate the SIM for you.
  • In-person: You may visit Excellus Communications’ office in person and provide them with the required information and the SIM activation code. They will activate your SIM for you.
  • Activation Through their website: Go to: “snapfon.com/activation” and enter your SIM, Device, or Kit Code and tap ‘Activate’. Your tablet will be activated. You will find your 6-digit activation code on the back of your SIM card. And you will find your Kit Code on the activation guide inside the device box.

Activate Your Tablet By Using Your Google Account

If you don’t have a SIM, you can alternatively activate your free tablet using a Google Account. After activation, you can access and use all Google services and you can also download apps and games from the Google Play Store and install them on your tablet.

Here I mention in short the process of activation of your tablet using a Google Account:

  • Power on the Tablet: Press the power button and hold it for a few seconds to power on the tablet.
  • Language and Region Setup: In the welcome screen, select your preferred language and the region where you live. This selection will help you a lot to set up your tablet’s interface.
  • Wi-Fi Connection: You need an internet connection to activate your tablet using a Google Account. If you have a Wi-Fi network in your location, then select it, enter the password for it, and get connected.
  • Sign in to Your Google Account: Now you need to sign in to your Google account. If you do not have an account, then create one.
  • If you have two-factor authentication enabled, then a code is sent to your registered mobile number or email. You need to enter this code into your tablet to sign in to your Google Account.
  • Agree to Terms and Conditions: If you newly open a Google account, then you have to accept Google’s terms and conditions to continue their service. Accept the terms and conditions and proceed.
  • Backup and Restore: You can restore your backed-up data from a previous device to your new tablet if you backed up the data in your Google account.
  • Set Up Your Google Services: You can set up all Google services, and you can access and use them.
  • Device Security and Lock Screen: You may have personal and sensitive data in your tablet. You may have personal documents, pictures, audio files, video files, or any other sensitive content. To keep these contents secure, you may set up a lock screen method, such as PIN, pattern, password, or fingerprint.
  • Home Screen: After the activation process, you will see the home screen. From there you can access all your apps, settings, and other features.

Now you can download and install free or paid apps, games, etc. from the Google Play store and customize your tablet as you prefer.

Remember that the process of activation slightly differs for the tablet’s brand, model, and Android version.

There Are Some Limitations On The Use Of The Free Tablet From Excellus Communications

There are some limitations on the use of the ACP service and device.The limitations are mentioned below:

  • One monthly service discount and one time device discount is  given per household or individual.
  • The beneficiary must use the service and the device at least once every month, or his/her benefits will be dismissed.
  • The device and the service are non-transferable. That means the beneficiary cannot transfer the device to another person or cannot transfer his / her benefits to another person, though the person is eligible for the program.
  • Every year the beneficiary must recertify for his/her benefits.
  • If the beneficiary is no longer eligible for the program, then he/she must notify the authority about it within 30 days.

The Reasons For Rejection Of Your Application For A Free Tablet From Excellus Communications And Their Solutions.

  • It is possible that your application and the provided documents have wrong, incomplete, or out of date information. If so, then providing such information may cause the rejection of your application.
    • Solution: If your application or submitted documents contain any wrong, incomplete, or out of date information, then correct it and   double-check the application, and reapply for the program.
  • You have to submit some documents for the verification of your eligibility for the free tablet under the Affordable Connectivity Program. Sometimes you need to submit additional documents. If you are unable to submit these documents, then your application can be rejected.
    • Solution: Try to submit all documents that are required to prove your eligibility. 
  • When you apply for the program, you may face technical errors or problems. For these technical errors, your application may not be submitted properly and this causes the application to be rejected.
    • Solution: When applying for the program, make sure the internet connection is stable and the computer is fully functional. Ensuring these will lead to a proper submission of the application.
  • A household or an individual can submit only one application at a time to be approved by the program. But if you or your household submit more than one application at a time, then your application may have been rejected.
    • Solution: Never submit more than one application at a time from the same household. This can help to protect you from the error of duplicate applications and your application may be approved.
  • If you take the same advantage as the Affordable Connectivity Program from another government program, then for this overlapping of benefits, your application can be rejected.
    • Solution: Avoid overlapping of benefits. Take advantage of the Affordable Connectivity Program only.
  • If you apply from a state where Excellus Communications does not give its service, then your application can be rejected.
    • Solution: Check if your state is included in the service area of the Excellus Communications. If included, only then apply for the program.

Frequently Asked Questions

What other benefits will I get with the Excellus Communications free tablet?

You will get unlimited talk, text, and 5 GB of high-speed data from Excellus Communications if you are approved by the Affordable Connectivity Program.

Is the Excellus Communications free tablet truly “free”, or are there hidden costs?

There are no hidden costs associated with the Excellus free tablet. You have to copay $10.01 for the tablet and that’s all. And this amount is also announced.

How long will it take to receive my Excellus Communications free tablet after registration?

The time it takes to receive your Excellus Communications free tablet after registration depends on a few factors, including your location and the availability of tablets.

In general, it takes about 7-10 business days to receive your tablet after you have registered. However, it may take longer if you are located in a remote area or if there is a high demand for tablets.

Once your tablet has shipped, you will receive a tracking number so you can track its progress. You can also contact Excellus Communications customer service for more information about the status of your order.

What if I face technical issues with my free tablet past the warranty period?

If you face technical issues with your free tablet after the warranty period, you will need to pay for repairs or replacement. The cost of repairs will vary depending on the nature of the problem.

What apps and services are preloaded on the tablet?

Your Excellus Free tablet is mainly preloaded with some essential apps to give you health-related services, information, etc., and help you to keep fit physically. However, there are also some other essential apps, like Microsoft Office, Google apps, etc. to help you in your daily work. Here is a list of some apps and services that are preloaded on the free tablet from Excellus Communications:

  • Excellus OneCare
  • Excellus MemberConnect
  • Excellus Health Coach
  • Excellus Find a Doctor
  • Excellus Pharmacy Finder
  • Excellus Member Rewards
  • Excellus News
  • Excellus Connect
  • Excellus App Gallery

The Excellus Communications Free Tablet is preloaded with some other apps. These are:

  • Microsoft Office Suite
  • Google Apps
  • Netflix
  • Hulu
  • Spotify
  • Amazon Kindle
  • Web Browser

Here you might keep in mind that the apps and services that are preloaded on the Excellus Communications free tablet may vary depending on the model of the tablet.

How do I keep my Excellus Communications free tablet in good condition?

Here are some tips on how to keep your Excellus Communications Free Tablet in good condition:

  • Handle it with care
  • Keep it clean
  • Protect it from water
  • Keep it in a cool, dry place
  • Update the software regularly
  • Back up your data regularly
  • Do not leave it plugged in for long when not in use
  • Get a case or screen protector
  • Take it to a qualified technician if you have any problem