How To Get enTouch Wireless Lifeline Phones

How To Get enTouch Wireless Lifeline Phones

Are you in need of a phone but can’t afford it? enTouch wireless is one of the best and most reliable service provider to consider. The company is reputably known as the leading lifeline service provider that offers free phones and other benefits to all qualified consumers. Therefore, it’s true to say that enTouch wireless offers free lifeline phones through the government’s lifeline program.

Before receiving enTouch wireless lifeline free phone however, there are a number of requirements to meet. Besides, you will need to fill an application form and attach a number of relevant documents. In this page, we shall take you step by step on how to get enTouch wireless lifeline free phones and all the requirements needed. Keep reading to learn more!                          

Way to Get enTouch Wireless Lifeline Free Phones     

As we have stated, enTouch wireless offers free phones to all qualified applicant through a program known as lifeline. This is an FCC program that was initiated to make communication services cheap and affordable for low income households. From this program, you can get a free phone and enjoy other benefits through participating service providers like enTouch wireless. However, there is a process to follow before getting enTouch wireless lifeline-free phones. Below is the process:

Determine eligibility   

To get enTouch wireless lifeline-free phone, you must be a qualified applicant. Therefore, you must determine eligibility before starting the application. To qualify, you must come from a low-income household whose total income is or is below 135% of the federal poverty guideline.

In addition, you can qualify if you participate in any government assistance or tribal assistance programs. These are the programs:

  • Food Distribution Program on Indian Reservations
  • Bureau of Indian Affairs(BIA) General Assistance program
  • Tribal Temporary Assistance for Needy Families(Tribal TANF)
  • Tribal Head Start
  • Supplemental Nutrition Assistance Program
  • Medicaid
  • Federal Public Housing Assistance Program
  • Supplemental Security Income
  • Special Supplemental Nutrition Program for Women, Infants and Children.
  • Veterans Survivor and Pensions benefit program

Applying Guideline for Getting enTouch Wireless Lifeline Free Phones

Once you meet these requirements, you should apply for your enTouch wireless-free phone. The good news is that you can enroll in the program online at your own convenience. Besides, you can opt to enroll offline via mail. To apply via mail, download enTouch application form online, print, fill the form, attach all the required documents and mail your application to the following address:

P.O Box 37

Hiawatha, IA 52233

To apply online, visit this page “” and tap on “apply now” button. You will be redirected to enTouch free phone application form. Through the page, enter your personal information like your legal name, date of birth, identity verification, contact information, home address information and so on. Please make sure you provide correct and valid information. This will help enTouch Wireless team to establish or find out whether you qualify to receive a free lifeline phone and other benefits.

Provide documentation

After providing the above information, the next step is to attach eligibility documentation. These are documents that hold evidence that you qualify for lifeline program. Besides eligibility documents, you should also attach address proof and identity documents. Here is a list of the documents required:

Income document

  • Unemployment or Worker’s compensation statement of benefits
  • Pension or retirement statement of benefits
  • Veterans Administration statement of benefits
  • A copy of your current income statement from your employer
  • Paycheck stub
  • Your prior year’s federal, state or Tribal tax return
  • Divorce decree
  • Child support award

Program documents

  • Medicaid approval letter
  • Supplemental Security Income benefit award letter
  • Food Distribution Program on Indian Reservations statement of benefits
  • SNAP benefit verification letter

Address documents

  • Your utility bill
  • Your tax or W-2 return
  • Your lease or mortgage statement

Identity documents

  • Your birth certificate
  • Your passport
  • Your government-issued state, military or Tribal ID
  • Your permanent resident card or Green Card
  • Your U.S Driver’s license
  • Your Individual Taxpayer Identification Number(ITIN) document

Choose a free phone

After providing your eligibility documents, you should now select a plan. When selecting a plan, remember to select a plan that includes a free phone. This is because not all enTouch plans offer free lifeline phones. When selecting a plan, you should also make sure that its benefits are available in your state.

Complete the application

After choosing a free phone plan, review your application to ensure that every information is correct. After, complete your application by clicking the “submit” button.

Contact enTouch Wireless

After completing your application, you can contact enTouch wireless to inquire the status of your application. You can contact their support center through the number: 1-866-488-8719.

Wait for approval

After submitting your application, enTouch wireless will review it and give you approval within few business days. Typically, the duration taken to get your approval depends on the state of your application form. If your application is clear and concise, with no additional information needed, it will take few business days to get approval;

NB: you can also apply for your free lifeline phone through the lifeline support center, get approval, then contact enTouch wireless to receive your free phone. Here is the process to follow; 

Via mail

To enroll offline, you just need to download and print a lifeline application. Next, complete the application, attach all relevant documents and send the form via mail to the lifeline support center. This will enable the national verifier to establish your lifeline eligibility. Here is the address to mail your form:

Lifeline support center

P.O Box 7081

London, KY 40742 

Enroll online

To enroll online, you just need to visit this page “”, choose your state and tap on “get started”. Afterward, you will be redirected to the national verifier page to determine eligibility. Provide all the required information, attach eligibility documents and submit the form. After few business days, get approval from the national verifier and contact enTouch wireless to receive your free phone. 

Free Phone List Through the enTouch Wireless Life Program

When applying for free lifeline phone from enTouch wireless, the carrier does not disclose the brand and model of phone to give out for free. This is because free phones are given subject to availability or state of residence. However, expect the following types of phones for free from enTouch wireless: 

  • HTC U11
  • LG K10
  • LG K30
  • LG G4
  • Sky devices Elite B55 

enTouch Wireless Free Lifeline Plans

Besides offering free phones, enTouch wireless offers several other benefits through the lifeline program. This is through different plans as discussed below:

Free California basic plan

This is a free lifeline plan that is exclusively meant for eligible California residents. This plan offers unlimited talk, unlimited text, free international calling and 4.5 GB of data.

Free California standard lifeline plan

This is another free plan for California qualified households. The plan offers unlimited talk, unlimited text, free international calling and 6GB of data.

Free Kentucky lifeline plan

This free lifeline plan is exclusively meant to benefit eligible households in Kentucky. The plan offers unlimited talk, unlimited text, free international calling and 1 GB of data.

Base lifeline plan

Base lifeline is a free lifeline plan that is meant to benefit eligible households in all states except the state of California. The plan offers 500 of texts, 1000 talk minutes, 100 MB data and free international calling.

$1 for 1000  talk, unlimited text, 100 MB plan

This is another incredible enTouch lifeline plan that costs only $1 per month. The plan offers unlimited texts, 1000 talk, free international calling and 100 MB of monthly data. 

$5 for 1200 talk, unlimited text, 250 MB plan

For only $5 per month, this plan offers unlimited texts, 1200 talk, 250 MB data and free international calling. 

$10 for 1200 talk, unlimited text

For $10 per month, this plan offers unlimited texts, 1200 talk minutes, 1GB data and free international call minutes. 

$25 for unlimited talk, unlimited text, 4.5GB plan

This plan offers free unlimited texts, free unlimited talk, free 4.5 GB data and fee international calling for $25 per month only. 

$26 for unlimited talk, unlimited text plan

This plan offers unlimited talk and text services, 5 GB data and free international calling services to all qualified members for only $26 per month. 

$30 for unlimited talk, unlimited text, 6GB plan

With this plan, you will get unlimited talk, unlimited texts, 6 GB data and free international calling services for $30 per month.

Tribal lifeline plan

Free tribal California lifeline plan

This is a free California lifeline plan that offers benefits to eligible households on tribal land. The plan offers free unlimited talk, free unlimited texts, 8 GB of data and free international calling. 

Base tribal lifeline plan

This is another free lifeline plan on tribal lands that offers unlimited talk, unlimited texts, 4.5 GB data and free international calling service

$1 for unlimited talk, text + 5 GB

This tribal land lifeline plan goes for $1 per month. With the plan, you will receive free unlimited talk, free unlimited text, 5 GB data and free international calling services. 

$5 for unlimited talk & text + 6 GB

This is another tribal land lifeline plan that costs $5 per month. The plan offers unlimited text, unlimited call minutes voicemail services, free international calling and 6 GB of mobile data.

Benefits of enTouch Wireless Lifeline Free Phones

Once you receive your enTouch wireless lifeline free phone, you will be able to enjoy several benefits. For instance, you will receive free texts and calls services which enable you to connect with friends and family. With enTouch wireless lifeline free phone, you will also receive free monthly data that allows you to browse the internet, access online lessons and virtual meetings.

In addition, enTouch wireless lifeline free phones assures you quality as they come from the country’s most trusted brands. These phones also avail with large screen, quality cameras, reliable battery life and sufficient storage among other benefits. 

enTouch Wireless Lifeline Offers Free Phones in the Following States

enTouch wireless lifeline services are available in the following states: Arkansas, Arizona, Idaho, Hawaii, Georgia, Indiana, Oklahoma, Maryland, Rhode Island, South Carolina, South Dakota, Texas, Utah, Washington, West Virginia, Wyoming, Missouri, Oregon, Pennsylvania, Louisiana, Minnesota, Mississippi, Nebraska, Hawaii, Indiana, Colorado, Oregon, California, Puerto Rico, Pennsylvania, Oklahoma, Nevada, Tennessee, Wisconsin, Michigan, and Washington. 

Process of Upgrades enTouch Wireless Lifeline Free Phones

The process of upgrading your enTouch wireless-free phone is so easy. All you need to do is contact their customer representative or visit their official website and request a new upgraded phone. Please note that enTouch upgraded phones are not free. Therefore, you should be ready to cater to the cost of your new upgraded phone. 

List of Other Organizations That Offer Free Lifeline Phone

If you don’t qualify for a free lifeline phone from enTouch wireless, worry not because there are other alternative ways of getting a free phone. To be precise, you can get a free phone from reliable non-profit organizations that offer free phones and other devices to people in need. Some of these organizations are:

  • The Freecycle network
  • Everyone on
  • The On It Foundation
  • Microsoft Registered Refurbishers
  • Smart Riverside 
  • World computer exchange

Frequently Ask Questions

How can I check the status of my application?

As we stated earlier, you can check your enTouch wireless application status via phone through calling customer representative on the number: 866-488-8719. 

Besides, you can check application status online through visiting enTouch wireless official website. On the website, provide your email address ad password then log in to “my account”. After, tap on the button “check status” under “my account menu” to see the current status of your application.

How long does it take to get my phone after I apply?

After approval to receive a free lifeline phone from enTouch wireless, it can take 3 business days to ship it to your address. However, some deliveries can extend up to 7 business days, depending on how far your address is from enTouch offices.

Does enTouch Wireless offer a free phone with ACP?

Yes, enTouch wireless offers a free phone through lifeline + ACP plan. In fact, this plan does offer not only free phone but also unlimited text, unlimited call and 6 GB of data. All you need to do is meet lifeline or ACP eligibility criteria and you will be good to go. 

What if I move to a new location, will my phone plan change?

After moving to a new location, your enTouch wireless phone plan might or might not change based on a few factors. For example, if you move to a state that your current plan doesn’t cover, you will need to change to a new plan. If you move to a state that your current plan also covers, there is no need of changing your phone plan.

Can I bring my own phone to enTouch wireless Lifeline?

Yes, it’s possible to bring your own phone to enTouch wireless lifeline and start enjoying lifeline benefits. This is through enTouch “bring your own program” that allows you to port your existing phone. All you need to do is make sure that your phone is unlocked and compatible with enTouch network. 

How does the enTouch Wireless Lifeline program help low-income families and individuals?

enTouch wireless lifeline program helps low income families and individuals to access phone services either for free or at a discounted price. The program also helps you to access the internet, get updated, access opportunities, learn new things and connect to your loved ones at a cheaper price. enTouch wireless lifeline program also helps to bridge the digital gap. 

How many minutes and data allowance will I get with the free phone?

The number of minutes and data allowance to get depends with your plan, location and eligibility. As seen above, some plans give unlimited minutes while others limit their minutes to 1000 or 1200. When it comes to data allowances, some plans also offer unlimited data while others limit data allowance to 5 GB, 4.5 GB, or 6 GB.  

What happens if my application is denied?

If your enTouch wireless lifeline application is denied, enTouch will inform you about the rejection. Better still, your application status will indicate “rejected” instead of “approved”. 

 Once you notice that your application was declined, you should first find out why the application was rejected. If the reasons can be fixed, perhaps because you provided invalid information, you can update your information or documents and reapply. 

If your application was declined because you don’t qualify, you should switch to normal plans with enTouch wireless. Luckily, enTouch wireless has several qualified representatives that will direct you on what to do once your application is denied.