TruConnect is an MVNO (Mobile Virtual Network Operator) that gives affordable internet service along with the offer of various phone models. They use the networks of one of the most popular carriers, the T-Mobile. If you want to use TruConnect’s service, you have to purchase a cell phone that is unlocked, GSM technology supported and compatible with the TruConnect network. Here the term “Compatible’ is used because without being compatible with TruConnect Network, the phone cannot be used properly on that network. So, if you want to use your cellphone without hassle and with peace of mind, it is a must to check the compatibility of the cell phone with the network in which you use the cell phone.
The Significance of Choosing a Compatible Phone for TruConnect
It is very important to know if a phone model is compatible with its carrier to use it on that carrier’s network. And as an MVNO is using a certain carrier’s network, a phone that is compatible with that MVNO also works on that carrier’s network. So, to use your phone with TruConnect, it is very important to choose a phone that is compatible with TruConnect network.
TruConnect uses T-Mobile’s network which is a leading carrier in the US and famous for their service. Not only that, TruConnect takes part in a government initiative, The Affordable Connectivity Program. Under that Program you may get free internet service. For all these reasons, you can choose a TruConnect compatible Phone.
In Which Situation You Need to Know Your Phone is Compatible with TruConnect
Think, you have a TruConnect SIM and plan to buy a mobile phone from a shop other than TruConnect. So, you need to know if the phone is compatible with the TruConnect network. If it is compatible only then you can use TruConnect’s service seamlessly.
Consider that you are using your phone under an MVNO’s network rather than TruConnect and you want to switch from this MVNO to TruConnect’s network. In that case you have an existing phone. It is important to know if your existing phone is compatible with TruConnect, so that you can use it on TruConnect’s network.
TruConnect Compatibility Criteria and Requirements
A TruConnect compatible phone must be carrier unlocked. A carrier-unlocked phone is a phone that is not tied to any specific mobile carrier. This means that you can use the phone with any carrier that is compatible with the phone’s technology. As T-Mobile uses GSM technology, any unlocked phone that supports GSM technology is compatible with T-Mobile; in other words, it is compatible with TruConnect.
Other factors that affect the compatible issues are: A compatible phone must support the frequency band of the carrier in which it is used, and the phone must have the software and hardware component that is supported by the specific carrier.
How to Check TruConnect Phone Compatibility
On their website TruConnect does not have a direct online check option to check if your phone is compatible with their network. But you can contact their customer care to know if your phone is compatible with their network. You may chat on their website to know the same also. Though the website does not have an option to check the phone compatibility, you can contact customer care to inquire if they have any link or option as many other MVNOs have the option on their webpage.
List of Best TruConnect Compatible Phones
The following Android, iPhone, and Flip Phones are compatible with TruConnect.
Android Phones Which Compatible with TruConnect
- BLU C5L 2020 GSM
- BLU C6L 2020 GSM
- BLU G50 Plus GSM
- Cloud Mobile Stratus C5 Grey
- Google Pixel 3a GSM
- Google Pixel 3a XL GSM
- Google Pixel 4 XL
- Google Pixel 4a
- Google Pixel 4a 5G
- Google Pixel 5 5G
- LG Aristo 3 GSM
- LG Aristo 3 Plus GSM
- LG K31 GSM
- LG K51 GSM
- LG Q70 GSM
- LG Stylo 6
- Motorola E
- Motorola Edge 5G
- Motorola G Fast
- Motorola G Play
- Motorola G Power
- Motorola G Power (2021)
- Motorola G Stylus
- Motorola G Stylus (2021)
- Motorola G7 Plus GSM
- Motorola Moto E6
- Motorola RAZR 5G
- Nokia 1.3 GSM
- Nokia 2.4 GSM
- Nokia 3.4 GSM
- Nokia 5.4 GSM
- Nokia 8.3 5G
- OnePlus 8 5G GSM
- OnePlus 8 Pro 5G GSM
- Samsung Galaxy A21
- Samsung Galaxy A51
- Samsung Galaxy A51 5G
- Samsung Galaxy A71 5G
- Samsung Galaxy Note 10 GSM
- Samsung Galaxy Note 20 5G
- Samsung Galaxy Note 20 Ultra 5G
- Samsung Galaxy Note 9 GSM
- Samsung Galaxy S10 GSM
- Samsung Galaxy S10+ GSM
- Samsung Galaxy S10e GSM
- Samsung Galaxy S20 FE 5G
- Samsung Galaxy S21 5G
- Samsung Galaxy S21 Ultra 5G
- Samsung Galaxy S21+ 5G
- Samsung Galaxy S9+ GSM
- Samsung Galaxy Z Flip
iPhones Those Compatible with TruConnect
- Apple iPhone 11
- Apple iPhone 12
- Apple iPhone 12 Mini
- Apple iPhone 12 Pro
- Apple iPhone 12 Pro Max
- Apple iPhone SE
- Apple iPhone XR
Flip Phones Those Compatible with TruConnect
- Alcatel Go Flip 3 GSM
- Cloud Mobile Mist Flip
- NUU F4L Flip Phone GSM
If any of the above models is locked with a carrier then you can only use it with the carrier it is locked with. So, if you wish to use a phone that is locked with any carrier rather than TruConnect, then you should contact the carrier and request them to unlock the phone. You can use the phone in TruConnect’s network after it is unlocked.
Purchasing a TruConnect Compatible Phone
You can buy TruConnect compatible phones from a variety of places, including: TruConnect Website, Amazon, Best Buy, Walmart, Target, and other retailers. The easiest way to buy a compatible phone for TruConnect is to contact their online shop at: shop.truconnect.com/shop.
Does TruConnect Support BYOD?
Yes, TruConnect supports BYOD (Bring your own device). You can take your existing phone to TruConnect and check if it is compatible with TruConnect. If it is compatible, then use a TruConnect SIM and activate the phone under their network.
If your phone (BYOD) is unlocked, and supports the GSM network, then your phone is compatible with TruConnect.
How To Activate Your TruConnect SIM Card on Your Compatible Phone
You can activate your TruConnect SIM card by following these steps:
- Turn off the compatible phone.
- Insert the TruConnect SIM card into your phone’s SIM card slot.
- Now, turn your phone on.
- Wait for a few minutes to let the phone be activated.
- Once your compatible phone is activated, you will receive a text message from TruConnect. The message will contain your phone number and other important information.
- Now you can start using your TruConnect compatible phone.
If You Face Any Difficulty in Activation, What Should You Do
If your phone is not activated properly, then turn it off, wait for a few seconds and turn it on. In most of the cases activation problems are solved in this simple process. If you have faced further problems, then contact customer care.